Return Policy | Althea & Lilly Aromatherapy Jewelry
Your happiness is our happiness! If you need to return your order from Althea & Lilly, you can return unworn or unused merchandise within 30 days from your order shipment date. Simply return your item in the same condition that you received it along with the original packaging.
You can also notifiy us at info@altheaandlilly.com to help expedite your return or if you have any questions.
Once your return is received, we will send you an email to notify you that we have received your returned item.
Returns and Exchanges
Unused merchandise returned for refund in the 30 day policy time period, will be processed and refunded, and a credit will automatically be applied to your credit card or original method of payment within 10 days after receipt. If your order was damaged or defective or you would like to exchange, you can also email us to help you expedite your return or exchange at info@altheaandlilly.com.
Shipping
To return your product, you should mail your product to: Althea & Lilly LLC, 606 Post Road East #508, Westport, Connecticut US 06880. Shipping costs are non-refundable.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.
You can also notifiy us at info@altheaandlilly.com to help expedite your return or if you have any questions.
Once your return is received, we will send you an email to notify you that we have received your returned item.
Returns and Exchanges
Unused merchandise returned for refund in the 30 day policy time period, will be processed and refunded, and a credit will automatically be applied to your credit card or original method of payment within 10 days after receipt. If your order was damaged or defective or you would like to exchange, you can also email us to help you expedite your return or exchange at info@altheaandlilly.com.
Shipping
To return your product, you should mail your product to: Althea & Lilly LLC, 606 Post Road East #508, Westport, Connecticut US 06880. Shipping costs are non-refundable.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.